Shipping policy

SHIPPING POLICY

Thank you for shopping with L’elite Beauty. We carefully prepare and ship every order to ensure your products arrive safely and in excellent condition.

SHIPPING WITHIN THE UNITED STATES

L’elite Beauty ships orders throughout the United States.

Orders are primarily shipped via USPS. In certain circumstances, L’elite Beauty may use another trusted shipping carrier when appropriate for the destination, package size, service availability, or delivery requirements.

FREE SHIPPING

We offer FREE STANDARD SHIPPING on eligible U.S. orders of $300 or more after discounts and promotions and before applicable taxes.

Orders below $300 are subject to shipping charges calculated and displayed at checkout.

The $300 free-shipping threshold is based on the merchandise subtotal after all applicable discounts, promotional offers, and coupon codes have been applied.

ORDER PROCESSING

Orders are processed and prepared for shipment during regular business days, excluding weekends and U.S. federal holidays.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Please note that order processing time is separate from carrier transit time.

DELIVERY TIMES

Delivery times shown at checkout or provided by the shipping carrier are estimates and are not guaranteed unless specifically stated otherwise.

Once a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside the control of L’elite Beauty, including carrier delays, weather conditions, holidays, service disruptions, or other unforeseen circumstances.

TRACKING

When tracking information is available, it will be provided after your order has shipped.

Please allow time for the carrier to update tracking information after the shipping label has been created.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact L’elite Beauty as soon as possible. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has been processed or shipped.

L’elite Beauty is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

UNDELIVERABLE OR RETURNED PACKAGES

If a package is returned to L’elite Beauty because of an incorrect or incomplete address, refusal of delivery, or another customer-related delivery issue, we will contact the customer regarding available options.

Additional shipping charges may apply if the customer requests that the order be shipped again.

LOST, DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, contains an incorrect item, or you believe there is a delivery issue, please contact L’elite Beauty as soon as possible.

Please include your order number and, when applicable, photographs of the package and products so we can review the issue.

If a return is required because of an error by L’elite Beauty or because an item arrived damaged, defective, or incorrect, L’elite Beauty will provide return instructions and, when applicable, a prepaid return shipping label.

CUSTOMER-INITIATED RETURNS

Shipping costs for customer-initiated returns are the responsibility of the customer.

L’elite Beauty does not provide prepaid return shipping labels when a customer changes their mind, orders the wrong product, or otherwise requests an eligible return for reasons unrelated to an error by L’elite Beauty.

Please refer to our Return & Refund Policy for complete return eligibility requirements.

INTERNATIONAL SHIPPING

International shipping availability, shipping rates, and delivery options may vary by destination and will be displayed at checkout when available.

International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times may vary due to customs processing and local carrier operations.

For shipping or delivery questions, please contact:

L’elite Beauty
MRG Global
Email: info@lelitebeauty.com

Please include your order number when contacting us regarding an existing order.